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Online tickets Conditions

Regulations

The general conditions described below regulate the relationships between the organizer (hereinafter referred to as BEER VILLAGE), the company providing the online ticketing service, and the users of this service.

Code of best practices

With the aim of guaranteeing everyone the opportunity to enjoy the experience of visiting our facilities to the fullest, we have adopted the following good practices:
You are important to us: this is why we offer you our online platform for purchasing tickets, customer support and an exhaustive information section that can be consulted on the site.

 

  • Our online payment systems are safe and certified.

  • We take your needs into consideration when planning your visit.

  • We listen to the opinions of our visitors and show their reviews.

  • We guarantee you an updated and easy-to-use website, where you will find the best access prices to the BEER VILLAGE

Art. 1 – PURPOSE OF THE SERVICE

The service provided by the organizer has as its object the provision of information relating to BEER VILLAGE entrances as well as the possibility for users to book and purchase entrance tickets to BEER VILLAGE. This service is provided through the website www.beervillage.it

Art. 2 – METHOD OF BOOKING AND PURCHASING TICKETS

To book and purchase tickets, you must complete the online form prepared by the organizer in all its mandatory parts. We kindly ask you to read the provisions to protect your privacy. Ticket availability is subject to change until the transaction is successfully completed. The purchase of tickets is completed by completing the form and making the payment. You can purchase multiple tickets with a single transaction.

Art. 3 – METHODS OF PAYMENT FOR TICKETS

Payment can be made by credit card and debit card following the provisions illustrated in the procedures described online. 

Art. 4 – METHOD OF ACQUISITION OF TICKETS 

At the end of the payment by credit card, an order confirmation email will be sent with the "Order Confirmation with ticket attached" valid for access to the BEER VILLAGE. 

Art. 5 – PRICES AND VALIDITY OF TICKETS 

The prices and validity of BEER VILLAGE tickets are specified during the purchase process. The BEER VILLAGE ticket sales system uses a platform whose peculiarity consists in making the access prices to the structure dynamic.

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This means that the prices presented during the purchase procedure undergo a change in face value, at the sole discretion of the organizer, according to some variables: high/low season period, entry time slot, climatic conditions by way of example but not limited to.

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SUBSCRIPTION tickets "are valid for 7 evenings in the location where the ticket was purchased" and will have a unique and defined value. They will not undergo price variations based on the variables defined above, except for periodic variations in the price list. 

Art. 6 – MODIFICATION OR CANCELLATION OF TICKET AND REQUEST FOR REFUND 

The FIXED DATE and/or VIP LOUNGE online ticket is not refundable in any way. The date can be changed by sending an email to the organizer.


The SUBSCRIPTION ticket is not refundable, any unused entries are not refundable or transferable to third parties. 

Art. 7 – RESPECT FOR THE BEER VILLAGE ENTRY DATE 

The date chosen for the visit to the BEER VILLAGE must be respected. It will therefore not be possible to access the BEER VILLAGE on a date other than that indicated on the ticket itself. 

Art. 8 - APPLICABLE LAW, JURISDICTION OF BELONGING AND DISPUTE RESOLUTION 

These terms and conditions, as well as the provision of our services, are governed and interpreted in accordance with Italian law. Notwithstanding what has been said regarding jurisdiction, a natural person who uses any of our services for a use that can be considered outside his professional activity (hereinafter also referred to as "consumer") may invoke the laws in force in the country in which where he has his habitual residence. Any dispute arising from these general terms and conditions and our services must be exclusively submitted to the competent courts of Rome. Notwithstanding the jurisdiction clause above, a consumer can also bring a complaint in a court of the country in which he is domiciled, while a complaint against a consumer can only be brought before the courts of the country in which he is domiciled. For consumers in the European Economic Area: If you have any complaints, we recommend that you first contact our Customer Service. If the issue is not resolved, you can send the complaint via the Commissi platform 

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